JumpStart is subject to these Terms of Service. Logitech records certain usage data for security, support, and reporting purposes. Please review our: Privacy Policy
"; var jumpstartPostForm = "
If your support request concerns a Tap that was not sold as part of a Microsoft Teams Rooms including JumpStart Service, but as a standalone Tap device or as part of a Zoom Room or Hangouts Meet, contact Logitech support directly through this Link
"; var jumpstartThankyouPage = "
Your service request has been submitted. An email from a JumpStart expert will be sent to [[form_email]]. Please check your Spam / Junk folder if you do not receive an email from JumpStart within 1 business day. You may now close this window or continue browsing the support website.
Controleer uw dekking voor service en ondersteuning door alles correct in te vullen. Het is uiterst belangrijk dat u het juiste land selecteert*
`; var warranty_status_workato_endpoint="https://apim.workato.com/product-lookup-v10/prod/warranty-for-serial-num"; var warranty_status_workato_token="eada23b666b5b1597cac6a0b2b62e219e30f09077fd75cb3ba8c361e74289a0f"; var warranty_status_form_final_page_based_on_ext_warranty =`Einddatum van garantie Gebaseerd op verlengde garantie (JJJJ-MM-DD)`; var checking_serial_number_warranty_status_form_id = "360006739433"; var warranty_status_form_final_page_based_on_serial_num =`Einddatum van garantie Gebaseerd op serienummer (JJJJ-MM-DD)`; var warranty_status_form_final_page_based_on_purchase_date =`Einddatum van garantie Gebaseerd op aankoopdatum (JJJJ-MM-DD)`; var productList_Response; var warranty_end_date; var warranty_type; var today; var continuebutton = `Doorgaan`; var backbutton = `Terug`; var Unexpectederror = `Fout tijdens ophalen van einddatum van garantie via workato`; var invalidSerialerror = `Voer een geldig serienummer in.`; var fieldIdMap = new Map([ ["Product",{"id":"360019373854","name":"Product", "hideonload":false,"required":true}], ["serial_number_or_confirmation_code" , { "id":"360019376633", "hideonload":false,"required":true}], ["name" , { "id":"360019375594", "hideonload":false,"required":true}] , ["company_name" , { "id":"360019364774", "hideonload":false,"required":false}], ["email" , { "id":"requester_email", "hideonload":false,"required":false}], ["language" , { "id":"360019366794", "hideonload":false,"required":false}], ["country" , { "id":"360019382014", "hideonload":false,"required":false}], ["phone_number" , { "id":"360019385593", "hideonload":false,"required":false}], ["software_one_case_id" , { "id":"360019378373", "hideonload":false,"required":true}], ["description" , { "id":"description", "hideonload":false,"required":true}], ["RMA_required" , { "id":"360019378533", "hideonload":false,"required":true}], ["shipping_method" , { "id":"360019366894", "hideonload":true,"required":false}], ["street_address" , { "id":"360019376293", "hideonload":true,"required":false}], ["city" , { "id":"360019364094", "hideonload":true,"required":false}], ["state" , { "id":"360019376333", "hideonload":true,"required":false}], ["postal_code" , { "id":"360019364134", "hideonload":true,"required":false}], ["internal_note" , { "id":"360019366814", "hideonload":false,"required":true}], ["software_one_agent_name" , { "id":"360019366854", "hideonload":false,"required":true}], ["authentication_code" , { "id":"360019366874", "hideonload":false,"required":true}], ["attachment" , { "id":"request-attachments", "hideonload":false,"required":false}], ["type" , { "id":"360011873473","name":"type", "hideonload":true,"required":false}], ["priority" , { "id":"360011873493","name":"priority", "hideonload":true,"required":false}], ["ticket_origin" , { "id":"360019375494","name":"ticket_origin", "hideonload":true,"required":false}], ["secondary_origin" , { "id":"360019749493","name":"secondary_origin", "hideonload":true,"required":false}], ["disposition" , { "id":"360019426594","name":"disposition", "hideonload":true,"required":false}], ["linked_product_id" , { "id":"360019372674","name":"linked_product_id", "hideonload":true,"required":false}], ["business_group" , { "id":"360019386653","name":"Business Group", "hideonload":true,"required":false}], ["routing_category" , { "id":"360019426873","name":"Routing Category", "hideonload":true,"required":false}], ["product_id" , { "id":"360019382494","name":"Product Id", "hideonload":true,"required":false}], ["product_short_name" , { "id":"360019373054","name":"Product Short Name", "hideonload":true,"required":false}], ]);; var fieldDependancyMap = new Map([["RMA_required" , new Map([ [ "yes" , [ { "field":"shipping_method", "display":true, "required":true},{ "field":"street_address", "display":true, "required":true},{ "field":"city", "display":true, "required":true},{ "field":"state", "display":true, "required":true},{ "field":"postal_code", "display":true, "required":true}] ], [ "rma_no" , [ { "field":"shipping_method", "display":"false", "required":false},{ "field":"street_address", "display":false, "required":false},{ "field":"city", "display":false, "required":false},{ "field":"state", "display":false, "required":false},{ "field":"postal_code", "display":false, "required":false}] ] ]) ] ]);; var jumpstartEscalationStaticFieldVal = new Map([ ["subject", {"value": "JUMPSTART Service Escalation Request"}], ["ticket_form_id", {"value": "360001032333"}], ["routing_cat", {"value": "routing_seed","id": "360019426873"}], ["product_id", {"id": "360019382494"}]]);; var assetsSmartdock = "//theme.zdassets.com/theme_assets/9049502/be0a34b2230cca2b27cde0606d7124c434648d6f.png"; var jumpstartEscalationHeader = "ESCALATIEVERZOEK JUMPSTART-SERVICE"; var jumpstartEscalationContent = "
Gebruik dit formulier om een ondersteuningsticket voor de klantenservice van Logitech in te dienen
"; var jumpstartEscalationBanner = "
Ondersteuning voor set-up
"; var invalidError = "Dit is niet het serienummer van een Tap-display. Het S/N vindt u op de basis van de Tap. Schroef hiervoor de onderkant van de Tap-behuizing los en/of verwijder, indien nodig, de vooraf geïnstalleerde adapters. U vindt het S/N ook op de doos van het Tap-product."; var invalidErrorForjumpstartEscalation = "Ongeldige code, voer de bevestigingscode of het serienummer van het product opnieuw in."; var expiredError = "Uw JumpStart-service is helaas verlopen. Neem contact op met de klantenservice van Logitech op https://support.logi.com voor hulp bij problemen of technische assistentie"; var unexpectedError = "Er is een onverwachte fout opgetreden. Neem contact op met de Logitech-klantenservice op https://support.logi.com"; var invalidEmail = "Voer een geldig e-mailadres in."; var invalidAuthenticationcode = "Voer een geldige verificatiecode in." var jumpstartEscalationThankyouPage = "
Uw serviceverzoek is ingediend. Een van onze service-experts neemt binnen één werkdag contact met u op om u te helpen. U kunt het venster nu sluiten of verder browsen door de ondersteuningssite.
Gebruik dit formulier om een socialmedia-escalatie bij de klantenservice in te dienen
"; var IEThankyouPage = "
Uw serviceverzoek is ingediend. Een van onze service-experts neemt binnen één werkdag contact met u op om u te helpen. U kunt het venster nu sluiten of verder browsen door de ondersteuningssite.
"; var assetsEducationSupportHeroImage = "//theme.zdassets.com/theme_assets/9049502/d1fc77e43a6ac8a7a829e8c5b86b952ebffb92d6.jpg"; var serialNoInfo = "
Voer maar één serienummer in. Als u meerdere serienummers moet registreren, kunt u hieronder een CSV-bestand als bijlage uploaden.
"; var eduHeroTitle = "Logitech-ondersteuning voor onderwijs"; var notLoggedInUserInfo = "Het opzetten van Mijn account is niet vereist, maar als u dit doet, kunt u uw product registreren om de duur van uw beperkte hardwaregarantie te valideren en uw ondersteuningsgeschiedenis te bekijken. Bovendien kunnen wij u dan persoonlijk afgestemde ondersteuning bieden."; var productInfoConsumerURL = "
Ziet u uw product niet? Kijk eens op onze pagina voor consumentenondersteuning!
"; var education_support_form_id = "360004097733"; var education_fields = "360019375594,360019382014,360019395193,360044898493,1900002403645"; education_fields = education_fields.split(" ").join(""); var serialNumberTicketFieldId = "360019395193"; var response_center_form_id = "360001149214"; var responseCenterFieldMap = new Map([["name" , { "id":"360019375594", "name":"Name", "hideonload":false,"required":true, "show":true }] ,["email" , { "id":"requester_email", "name":"Email", "hideonload":false,"required":true, "show":true}],["topics_case_category" , { "id":"360019379113", "name":"Topics/Case Category", "hideonload":false,"required":true, "show":true}],["Country" , { "id":"360019382014", "name":"Country", "hideonload":false,"required":true, "show":true}],["description" , { "id":"description", "name":"Description of Customer's Issue", "hideonload":false,"required":true, "show":true}]]);; var resCenterFormCont = "
Hartelijk dank voor uw bezoek aan het Logitech Response Center. Gebruik dit formulier om (1) feedback te geven over ons privacybeleid of om verwijdering van uw gegevens aan te vragen; (2) een claim voor een auteursrecht- of handelsmerkovertreding in te dienen; (3) een beveiligingsprobleem met een website, een phishingmail of namaakproduct te rapporteren; of (4) vragen te stellen over andere beschikbare onderwerpen. We horen graag van u. Kies een onderwerp uit de onderstaande lijst en vul de volgende velden in om ons te helpen bij het verwerken van uw aanvraag.
Vragen over specifieke producten, software, verkopen en/of garanties worden apart behandeld door Logitech Support. Dien uw probleem of vraag in bij support.logi.com/contact.
To make use of all functionalities of your Logitech keyboard, you need the accompanying Logitech software. Without the latest version of this software, your keyboard might not even function properly.
Go to Start > Type "Device Manager" and hit enter > right click on your Keyboard driver > select properties > select driver tab > click on uninstall device > select "Delete the driver software for this device" and click OK > In Device Manager, on the Action menu, select Scan for hardware changes > Wait for it to scan ...
Users who have Logitech Options installed should uninstall the software immediately, it will be very easy for attackers to exploit this issue and any visited website is a security risk when the software runs on the computer.
The major difference is that G Hub is laid out in a bit more of intuitive manner, going forward from 2019, all Logitech devices will use Logitech G Hub. G Hub also has a few extra features that are unrelated to setting up your mouse, it has OBS integration for streaming and Discord integrations.
Yes, you can use MX Master 3 mouse without installing software. however, to access customization options, you need to install Logitech Options software.
Logitech Options is a powerful and easy-to-use application that enhances your Logitech mice, keyboards, and touchpads. Customize your device with Options to achieve more, faster.
Go to Settings and Networks and select Bluetooth.2.Select name of the Logitech device you want to connect from the list of available devices and click Pair.
The flaw was discovered in 2016 and dubbed "MouseJack." It can allow a hacker to intercept the wireless signal between a Logitech mouse or keyboard and the USB Unifying Receiver dongle it connects to from up to 100 meters away, said Bastille, a wireless security consultancy.
Logitech Download Assistant is a useful piece of software designed to automatically find and update other Logitech programs installed on the computer. It helps to keep Logitech software up to date, ensuring the best possible experience while using Logitech accessories, like mice and keyboards.
G HUB recognizes your supported Logitech G gear, and gives you full access to their customization features. It automatically keeps firmware up to date. Choose features, assign macros and key binding, create color breaks and animations, all with a simple, intuitive interface.
With some Logitech gaming keyboards, a "G" in a circle is a keyboard function key that enables Game mode. When enabled, Game mode disables the Windows key. For example, pressing Fn + F8 on the Logitech G513 keyboard enables and disables Game mode.
If you are looking for advanced features like G-Shift keys and LED profiles, G Hub will be perfect for you. Logitech Gaming Software does not provide many modern features that G Hub does. Now you may ask, what is g shift, it is a feature of the gaming mice.
Keeping your drivers up to date may be a pain, but it's something we all have to do. ... To check for any updates for your PC, including driver updates, follow these steps:
Click the Start button on the Windows taskbar.
Click the Settings icon (it's a small gear)
Select Updates & Security then click Check for updates.
All the driver's files should be placed in a location relative to the location of the INF file. The driver INF files should be added as regular files. They should not be imported in Windows Installer format when added in "Files and Folders" page. DO NOT manually add the files to the System32 folder.
Windows can automatically check if there are drivers available for new devices that you connect to your computer. For hardware that you've connected to your computer in the past, updated drivers might become available at a later date; but those drivers aren't installed automatically.
If your hardware is working as intended, it's best to let it be, since new drivers can introduce problems as well as fix them. If, however, you're having issues with a specific piece of hardware—or you know one of your drivers has a security flaw that needs fixing—it might be a good idea to update it.
Select Start > Control Panel > Security > Security Center > Windows Update in Windows Security Center.Select View Available Updates in the Windows Update window. The system will automatically check if there's any update that need to be installed, and display the updates that can be installed onto your computer.
Plug the wireless receiver into your computer USB port
If not, press and hold the Easy-Switch™ button (on bottom of mouse) for 3 seconds. When the light begins blinking, the mouse is ready to pair with your computer.
Once you have a Logitech webcam camera installed, you will want to get software from Logitech that will help you make the most of the camera. The current (as of August 2022) best option is the LogiTune app for Windows or Mac.
Today's operating systems no longer require drivers for standard mouse interoperability. If your computer has a standard one or two button mouse and uses a current version of the operating system, you don't need any special drivers to use your mouse.
In the search box on the taskbar, type device manager, then select Device Manager from the list of results. In the list of hardware categories, find the device that you want to update, and then double-click the device name. Click the Driver tab, click Update Driver, and then follow the instructions.
Select "Device Manager" from the pane on the left. Expand the Keyboards section, right-click on the keyboard you want to repair and choose "Uninstall." Click the Windows "Start" button and select "Restart." When your computer boots up, Windows will detect your keyboard and install the driver.
Sometimes the simplest solution fixes the problem. Verify the keyboard is plugged in securely. Disconnect the keyboard from the computer and reconnect it to the same port. If you have a USB keyboard, you may also want to try a different USB port to isolate the issue.
The batteries that you are using are low in power. The receiver is plugged into a port that is not working. The wireless device that you are using has trouble synchronizing with the receiver. There may be interference from other wireless devices.
Perform a reset on the mouse by removing the battery (as described in the previous section). Wait a few moments before replacing the battery. Switch on the mouse before reinserting the dongle into the PC's USB port. Move the mouse on the mousepad to see if the computer recognizes the device.
If the mouse or keyboard connection is loose, the device won't be getting all the power it can get. When a flash drive is then connected, it takes even more power away, causing the cursor movement or typing device to stop working. Make sure that the USB or wireless mouse and keyboard are properly connected.
Most device driver problems on Windows are caused by missing, corrupted or outdated drivers. It's just one of the many reasons you should keep your device drivers up to date.
Logitech International S.A. (/ˈlɒdʒɪtɛk/ LOJ-i-tek; often shortened to Logi) is a Swiss multinational manufacturer of computer peripherals and software, with headquarters in Lausanne, Switzerland, and Newark, California.
Logi Options+ is the next-gen app that lets you manage and customize your supported mice and supported keyboards —so they all seamlessly work to support you.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
You can open the Camera Settings app by selecting it on the desktop or by searching for it from the start menu. Press the Windows button and search for "Logitech Camera Settings." This may look slightly different on Windows 7 computers. On the home screen you will be presented with basic camera controls.
It isn't an essential executable file for the Windows OS. As the process name suggests, LogiOptions.exe (UNICODE) is responsible for managing your Logitech keyboard or mouse options. It launches automatically on startup, but it doesn't have to—removing it won't render your Logitech keyboard or mouse useless.
Logitech Options is a powerful and easy-to-use application that enhances your Logitech mice, keyboards, and touchpads. Customize your device with Options to achieve more, faster. Introducing Logi Options+, the next-gen Options app. Get the best features from Options with a fresh, easy-to-use interface – for free.
It is a good idea to remove the assistant from startup or uninstall the software altogether. When you disable the Logitech download assistant, you will not lose any functionality. No Logitech device needs it to operate properly. The software updates notifications will probably stop after you remove the software.
As a general rule, it's safe to remove any startup program. If a program starts automatically, it usually provides a service that works best if it's always running, such as an antivirus program. Or, the software may be necessary to access special hardware features, such as proprietary printer software.
Take a look in Settings > System > Notifications & actions. If Logitech is listed among notification senders you can set its notifications off. ... 4 Answers
Click Start.
Type msconfig.exe , push enter.
Click the 'Startup' tab.
Uncheck the box next to "Logitech Download Assistant".
Logitech announced this week a new companion app for the Mevo ecosystem called “Mevo Go.” With this app, iOS and Android users will be able to easily turn their devices into sources for live streaming video, audio, and screencasting.
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